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Controller doesn't even register in IM

1 year 6 days ago - 1 year 6 days ago #1 by Mo
I've connected my PS4 controller to the pc and it registers in the devices and printers, but when I open IM it doesn't connect. I've tried in my friends pc and it works, so the problem isn't the controller or the cable.

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1 year 6 days ago #2 by Wobbles
This is usually because you have libusbk drivers installed which is incompatible, or you installed HIDguardian and it was not configured properly.

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1 year 6 days ago #3 by Mo
Is there a forum or topic where i can learn to configure it correctly?

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1 year 6 days ago #4 by Wobbles
Unless there is a reason you need HIDguardian, it's better to not use it at all.

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1 year 6 days ago #5 by Mo
so how can I fix my problem? I don't have libusbk drivers.

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1 year 6 days ago #6 by Wobbles
start with opening a ticket in support

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1 year 6 days ago #7 by Mo
If you have a similar problem, just turn on Hid guardian, that's how i solved it.

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1 year 6 days ago #8 by Wobbles
Don't do that, unless you need HIDguardian then don't use it at all.

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