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InputMapper White screen

2 years 5 months ago #1 by Abdullah
Hi,

Installed the latest version of input mapper and installed hidguardian. When I connect my DS4 to my laptop it connects and I can move the mouse on the touchpad however, the app is not loading its shows ads and a white screen


Thank you,
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2 years 5 months ago #2 by wirenut48
I would redownload it and try the install again, could be a corroupt install or missing some prerequisites, which should install if missing. Also did you have any other ds4 tools installed prior? They will need to be completely removed.

Asus STRIX X299-E GAMING MB, i7-7820X 3.6/4.5GHz 8-Core, 32GB Corsair Dominator Platinum (CMD16GX4M2B2400C10), NVIDIA TITAN X (Pascal), Samsung 970 Pro 1TB M.2-NVMe w/Western Digital 2TB (WD2000F9YZ), Samsung 65Q9FN QLED, HTC Vive, 850w PS, W10

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2 years 5 months ago #3 by Abdullah
I tried reinstalling several times. I even tried older versions of inputmapper but didnt help.

Thank you

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2 years 5 months ago #4 by wirenut48

Asus STRIX X299-E GAMING MB, i7-7820X 3.6/4.5GHz 8-Core, 32GB Corsair Dominator Platinum (CMD16GX4M2B2400C10), NVIDIA TITAN X (Pascal), Samsung 970 Pro 1TB M.2-NVMe w/Western Digital 2TB (WD2000F9YZ), Samsung 65Q9FN QLED, HTC Vive, 850w PS, W10

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2 years 5 months ago #5 by Abdullah
Thank you. I tried it and tried the verification tool and still the same result.

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