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Gamepad disconnects randomly, even with full charge or plugged in usb

1 year 6 months ago #1 by mcabel
Gamepad disconnects randomly or sometimes becomes unrecognized by the app, even if it still connected to the bluetooth. I'm using built in bluetooth adapter. Happens with or without wifi on.

Warning: Spoiler! [ Click to expand ]

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1 year 6 months ago #2 by wirenut48
I not very good at deciphering logs so that really no help to me. But I would guess it has to do with the adapter. Best thing would be to pickup a dongle with a broadcom chipset.

Asus STRIX X299-E GAMING MB, i7-7820X 3.6/4.5GHz 8-Core, 32GB Corsair Dominator Platinum (CMD16GX4M2B2400C10), NVIDIA TITAN X (Pascal), Samsung 970 Pro 1TB M.2-NVMe w/Western Digital 2TB (WD2000F9YZ), Samsung 65Q9FN QLED, HTC Vive, 850w PS, W10

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1 year 5 months ago #3 by mcabel
Hi, I'm trying to use the gamepad in USB mode. No reason I'd need a dongle for that, right? what can I do to fix this problem? I have tried different cable, even new ones and even good brand cables. I have testes all usb ports as well. So I guess it is not a hardware issue. What else can I try?

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1 year 5 months ago #4 by wirenut48
Not sure, under powered, power saver, steam controller timeout.

Asus STRIX X299-E GAMING MB, i7-7820X 3.6/4.5GHz 8-Core, 32GB Corsair Dominator Platinum (CMD16GX4M2B2400C10), NVIDIA TITAN X (Pascal), Samsung 970 Pro 1TB M.2-NVMe w/Western Digital 2TB (WD2000F9YZ), Samsung 65Q9FN QLED, HTC Vive, 850w PS, W10

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